Privacy Policy

This policy explains what data Rodavia collects when you visit rodaviafiji.com, how we use it, and the choices you have. We keep things simple and only gather what's necessary to connect you with rental suppliers in Fiji.

Information We Collect

When you submit an enquiry through the booking widget, we collect your name, email address, phone number, pick-up and drop-off details, and any message you include. The widget is hosted by a third-party platform that processes this data to generate quotes from local suppliers. We also log your IP address and browser type for security and troubleshooting.

Our contact form at [email protected] collects similar fields: name, email, and message content. This data is stored only as long as needed to answer your question.

Cookies and Analytics

The site uses cookies to remember your preferences and to measure traffic through analytics tools. These tools track pages viewed, session duration, and referral sources. No personally identifiable information is linked to analytics data. You can disable cookies in your browser settings, though some features may not work smoothly without them.

Third-Party Services

The booking widget embeds code from an external reservation platform. When you interact with it, that platform may set its own cookies and collect data under its privacy policy. We don't control how third parties handle information once it leaves our forms.

Payment processing, if you choose to pay a booking advance, is handled by a secure gateway. We never store full credit card numbers on our server.

How We Use Your Data

Enquiry data goes straight to rental suppliers in Nadi, Suva, Denarau, and the Coral Coast so they can prepare quotes and vouchers. We may also use your email to send booking confirmations or answer follow-up questions. We don't share contact details with marketers or unrelated third parties.

Your Rights

You can request a copy of the data we hold, ask us to correct errors, or delete your information entirely. Email [email protected] or call +679 672 8194 (Mon-Sun, 8:00 - 18:00 GMT+12) with your request. We'll respond within a reasonable timeframe.

Data Retention and Security

Enquiry records are kept for up to two years to handle disputes or repeat bookings. After that, we delete or anonymize them. We use standard encryption (SSL) for data in transit and restrict server access to essential personnel only.

If you have questions about this policy, reach us at Wailoaloa Beach Road, Nadi, Fiji, or by email. We review these practices regularly and will post updates on this page when changes occur.